How to deal with the peak of recruitment in hotels

Seasonality is an inevitable reality in hotels. Whether they only open their doors during peak seasons or are operating all year round, all hotels need to reinforce their equipment to face periods of peak activity. This translates into a need to hire staff.

The Human Resources teams in the Hospitality sector are anticipating this need for personnel for the high season and are now starting to search for the talent that will fill the new vacancies.

What are the challenges of selecting hotels?

Fierce competition.

The simultaneous publication of job offers by all hotels creates a intense competition to attract the best talent available.

Abundance of CVs.

The sudden increase in vacancies, means that exponentially increase the reception of resumes, which means that HR teams must conduct a thorough review to select the most suitable candidates.

Staff turnover.

The hotel sector is characterized by its high turnover which means that employees previously available for previous seasons may not be available for the new season.

Specific skills.

Some positions demand particular skills, such as knowledge of languages or specific skills to provide quality service.

How can HR work be made easier during this period?

For this period of great movement of vacancies and resumes, AI is positioned as a strategic ally in this scenario:

• Optimization of job offers: AI makes it easier to write vacancies, highlighting the essential skills for each of them and presenting them in an attractive way for the desired profiles.

• Curriculum screen: In the face of an avalanche of CVs, recruitment chatbots make it possible to make first contact with candidates, simplifying the task of HR teams in selecting the most suitable profiles.

• Interview Schedule: The scheduling of interviews, whether virtual or face-to-face, is streamlined thanks to the intervention of AI, allowing recruiters to get to know the candidates and make the final decision.

• Applicant database: With the information collected through chatbots, it is possible to maintain an organized database that provides recruiters with access to valuable information and the possibility of contacting candidates who have been in previous processes that meet the requirements.

In this way, AI, together with chatbots, facilitate the work of recruiters and improve the candidates' experience, with more agile and effective processes that will make hotels ready to start the high season. with a team that will serve tourists in a way that will make sure that they do not hesitate to repeat their next vacation.