The solution to the talent shortage: building loyalty

In the current employment landscape, finding the perfect candidate has become an increasingly difficult challenge for companies and the shortage of talent adds an additional layer of complexity to this process. And the thing is that, the talent shortage has become complicated to an extreme point: 75% of companies can't find what they're looking for.

So, after the difficult process of finding the right candidate, it is necessary to ensure their retention in the company. There are numerous ways to improve employee satisfaction and ensure their stay with the company. However, the first crucial step for employee retention is taken right from the start: onboarding.

Onboarding is not just a formality, but a strategic opportunity to establish a solid foundation for the employee's relationship with the company. Accompanying new team members in their first steps in the company, providing them with an introduction to the company's culture, its values, the functions they are expected to perform and the knowledge of the team to which they will belong not only facilitates adaptation, but also lays the foundations for a lasting working relationship.

A good onboarding experience can improve employee retention rates by 82%.

However, the onboarding process is comprised of numerous repetitive tasks which make it difficult for Human Resources teams to provide the personalized service that each incorporation needs for the process to be successful.

For this reason, many companies are providing their HR teams with digital tools to support the onboarding activity.

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If employee retention increases by 50% in organizations with a standard onboarding process, it can increase up to 16% more with a digital onboarding system.

La digitization of the onboarding process with chatbots emerges as a support for professionals in the sector. These chatbots accompany new employees throughout the process from the start, ensuring that they have all the documentation and carry out the necessary training. In addition, they answer questions that may arise to the employee throughout the process.

Simultaneously, all this information is collected in an ATS from which HR professionals can see in real time how the new additions to the processes are progressing and also allows them to receive feedback.

In this way, if improves the satisfaction of new additions and HR teams they are freed from repetitive tasks, allowing them to dedicate their time and efforts to those parts of the onboarding that require a human touch.

The digitization of onboarding not only streamlines the process, but also provides more personalized monitoring, improving the satisfaction of new hires and alleviating the HR workload. Thus, each addition becomes a firm step towards service excellence and talent retention.