Calling talent: how to respond to recruitment challenges in Contact Center

Discover how to optimize selection in Contact Centers and reduce turnover with AI, automation and evaluation of candidates by competency.

Selecting staff in a Contact Center isn't just a matter of filling vacancies. It's dealing with constant rotations, daily urgencies and candidates who disappear in the middle of the process. This free downloadable shows you how to transform the way you recruit without losing agility or quality.

What will you learn in this resource?

  • Why turnover in Contact Center is not just a fact, but a symptom of poorly designed processes.
  • How a lack of talent and time impacts the quality of service.
  • What errors are holding back your hiring: manual processes, without filters or automation.
  • How to improve the candidate experience and avoid abandonment
  • What tools you can now incorporate to evaluate accurately in less time.

Download it now and start selecting judiciously in Contact Center.

Ready to start?

A platform designed to manage, simplify and accelerate all your selection processes, allowing you to focus on what is really important: hiring the best talent quickly and efficiently.

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Velora Assessment: 
Work as always evaluate like never

Effortlessly integrate all the power of Velora into your talent software and enjoy all its advanced AI-powered features.

Ejemplo de generación de un jobflow

We make it easy for you:
fast integration.

Take your selection processes to the next level and integrate Velora Assessment's evaluation sequences with the full potential of AI.

Integraciones con: SAP, Teamtailor, Workable, etc.
Ejemplo de herramienta de generación de jobflows
Functionalities

Generate your jobflows
for each position

Create personalized evaluation test sequences for each position. Velora evaluates your candidates in a matter of minutes!


Stop wasting time with curricular screening and activate screening with AI.
Telephone interviews are a thing of the past! Design conversational chatbots in a few clicks and launch automated interviews.
Configure your video interviews, language tests, skills and much more with Velora Assessment!